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Privacy Policy

KeanGame LIMITED  and its affiliated companies (the ‘Controller’ or ‘KeanGame’ or ‘we’) respect your privacy rights and recognize the importance of protecting the Personal data (as defined below) provided by you to us. The privacy of each and every customer (the ‘Customer’…

Terms And Conditions Policy

By visiting or shopping at www.KeanGame.com, you affirmatively accept the following conditions. Your continued use of the site constitutes your affirmative agreement to these terms and conditions. The Company reserves the right to modify the terms, conditions, and notices under which its websites…

Account Warranty

To keep customers safe, all account orders include 5-day account warranty for free. If you have any issues with your new account, raise a dispute and provide information about what happened to get a refund. While the dispute is active, the warranty…

Bug Bounty

Why is the bug bounty a big deal? We love our in-house penetration testers. They’re talented white hat hackers who work hard to keep KeanGame one of the most secure in-game item marketplaces in the world. However, there are only so many…

Refund Policy

This article describes refund and return policy of KeanGame across all categories. Keep in mind that these policies only affect KeanGame’s decision in refunding orders when both parties are in disagreement. You may always and it is recommended to contact us about a refund if you’re not…