Dear Team,

We hope this letter will be of benefit to game companies. We am writing to bring attention to a matter that may be of concern to you. Regarding the use of VPN services to access regional pricing differences in your game store.

We want to clarify that our actions were not intended to harm your business in any way. It is also a form to bring orders to game company. Like many other sellers, We was seeking to take advantage of price variations across regions to assist other players with in-game purchases, thereby generating a small profit through the price differences.

However, We fully recognize that this practice might be viewed as exploiting a loophole in your pricing system, and We want to express our highest level of sincerity in resolving this issue in a way that benefits both parties. If you are willing to engage in a conversation with us, We would be happy to share every detail of the top-up process so that your team can address any concerns and take appropriate measures to safeguard your pricing structure.

Because BUG exist all the time, blocking one seller won’t make BUG go away. We should keep cooperating so that we can solve the problems of the future. We can halt this practice immediately and would like to propose a more collaborative relationship moving forward, where we can work together to prevent similar issues in the future. Our goal is to create a positive, mutually beneficial relationship, and We are committed to acting in good faith to support your company’s efforts to maintain fairness in your pricing model.

Please feel free to reach out if you would like to discuss this further. We are more than willing to assist in any way we can.

Thank you for your time and consideration.

Sincerely,
KeanGame